Privacy Policy

PRIVACY POLICY

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: shared with our processor Shopify.

Order information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify.

Customer support information

• Examples of Personal Information collected:
• a name and surname;
• a home address;
• an email address such as name.surname@company.com;
• an identification card number;
• location data (for example the location data function on a mobile phone)*;
• an Internet Protocol (IP) address;
• a cookie ID*;
• the advertising identifier of your phone;
• Purpose of collection: to provide customer support.
• Source of collection: collected from you.
• Disclosure for a business purpose: Spetool must provide your Personal Information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. In the event of a bankruptcy or sale, merger or acquisition, Spetool may transfer your Personal Information to a separate entity. That entity will be responsible for ensuring that your Personal Information is used only for authorized purposes consistent with this Privacy Policy. 

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE - https://www.google.com/settings/ads/anonymous
• BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

California Privacy Rights

1.Shine the Light

Effective January 1, 2005, under California Civil Code Section 1798.83, if an individual who is a California resident has provided Personal Information to a business in connection with a business relationship that is primarily for personal, family, or household purposes, and if that business has within the immediately preceding calendar year disclosed such an individual's Personal Information to a third-party and knows or should have known that such third-party used the information for its own direct marketing purposes, then that business is obligated to disclose in writing to such individual upon request, what Personal Information was shared and with whom it was shared. Any request for a disclosure required under this California law should be sent to us via email or via regular mail at the address set forth below in Section H. Please note that under this law, we are not required to respond to a customer's request more than once in a calendar year, nor are we required to respond to any request that is not sent to the email or mailing address designated above. We will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.

2.Do Not Track

Section 22575 of the California Business & Professions Code requires website and online service operators to disclose whether they honor web browser "Do Not Track" settings. We support and honor "Do Not Track" web browser settings. If you enable Do Not Track settings in the browser you are using, we will not collect, store, or use information about websites you visit using that browser other than https://www.spetools.com. Other parties, however, may not honor Do Not Track signals. These parties may collect Personal Information about your online activities over time and across different websites when you visit the Site, for example by using cookies on our site. We have no access to or control over other parties' information collection practices, even those with which we may have an affiliation. You should carefully review the privacy policy and terms of any website you visit. For more information about Do Not Track, please visit www.allaboutdnt.org.

3.Your Rights under the CCPA

If you are a California resident you have the following rights under the California Consumer Privacy Act (CCPA):

• The right to notice. You must be properly notified which categories of Personal Information are being collected and the purposes for which the Personal Information is being used. You can see this information below:

  Categories of Personal Information under the California Consumer Privacy Act
  Category and Sources of Information	How we use it	Types of individuals affected	How we share it
  Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, social security number, driver's license number, passport number, or other similar identifiers. We collect this type of information from our users, customers, and business partners. We also generate identifiers internally.	To enable the use of our sites, services, and products, to communicate with you, to understand how our users interact with our sites, and to improve our offerings	People who use our Site; create a user account; or send us an inquiry about a product, or service from us	We share this data with our service providers and with business partners, including those to whom you instruct us to send this information
  Personal information defined under California Civil Code section 1798.80(e) (relating to security breaches) We collect this type of information from our users, customers, and business partners	To enable the use of our sites, services, and products, to communicate with you, to understand how our users interact with our Site, and to improve our offerings	People who use our Site; create a user account; or send us an inquiry about a product, or service from us	We share this data with our service providers and with business partners, including those to whom you instruct us to send this information
  Characteristic or protected classifications under California or federal law (such as race, gender, ethnicity, etc.) We collect this type of information from our users and business partners	To understand how our users interact with our Sites, and to conduct research into how our customers use our products and services	People who use our Sites; create a user account; or send us an inquiry about a product, or service from us	We don’t share unless you have consented or sharing is required to enable our service provider to complete your request
  Commercial information (purchase history, etc.) We collect this type of information from our customers and generate it internally during transactions with our customers	To transact with you if you use our services or products, and to enable transactions you’ve requested	People who use our Sites; create a user account; or send us an inquiry about a product, or service from us	We share this data with our service providers and with business partners, including those to whom you instruct us to send this information
  Biometric information	We don’t collect this data and if that changes we will amend this privacy policy	None	None
  Internet or electronic network activity information (browsing history, search history, etc.) We collect this type of information from our users and customers	To enable the use of our Site, services, and products, to communicate with you, to understand how our users interact with our Site, and to improve our offerings	People who use our Site	We share this data with our service providers and with business partners, including those to whom you instruct us to send this information
  Geolocation data We collect this type of information from our users and customers	To enable the use of our site, services, and products, to understand how our users interact with our sites, and to improve our offerings	People who use our Site and allow us to collect their location data	We share this data with our service providers
  Audio, electronic, visual, thermal, olfactory, or similar information We collect this type of information from our users and customers	To identify you, to enable the use of our Site, services, and products, and for safety purposes	People who call us	We share this data with our service providers
  Professional or employment-related information We collect this type of information from our customers and business partners	To provide services or products you’ve requested	People who contact us in a business-to-business or employment context	We share this data with our service providers and with business partners, including those to whom you instruct us to send this information
  Education information We collect this type of information from our job applicants	For HR purposes and pre-employment review.	People who apply for employment with us	We share this data with our service providers and with business partners, including those to whom you instruct us to send this information
  Inferences We generate these internally	To understand how our users interact with our Sites, to develop and offer more relevant and useful services and products, and to improve the products and services we offer	People who use our Site; create a user account; or send us an inquiry about a product, or service from us	We don’t share unless a service provider is contracted to analyze such inferences for us.

• The right to access / the right to request. The CCPA permits you to request and obtain from the Company information regarding the disclosure of your Personal Information that has been collected in the past 12 months by the Spetool Tool or its subsidiaries to a third party for the third party’s direct marketing purposes.
• The right to say “no” to the sale of Personal Information. You also have the right to ask the Company not to sell Your Personal Data to third parties. You can submit such a request by clicking our "Do Not Sell My Personal Information" link on our cookie banner or by visiting the cookie settings section in our site footer.
• The right to know about Your Personal Information. You have the right to request and obtain from the Company information regarding the disclosure of the following:
  • The categories of Personal Information collected
  • The sources from which the Personal Information was collected
  • The business or commercial purpose for collecting or selling the Personal Information
  • Categories of third parties with whom we share Personal Information
  • The specific pieces of Personal Information we collected about you
• The right to delete Personal Information. You also have the right to request the deletion of your Personal Information that has been collected in the past 12 months.
• The right not to be discriminated against. You have the right not to be discriminated against for exercising any of your Consumer's rights, including by:
  • Denying goods or services to you
  • Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
  • Providing a different level or quality of goods or services to you
  • Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services

Certain information may be exempt from such requests under applicable law. For example, we need certain types of information so that we can provide services to you. If you ask us to delete it, you may no longer be able to access or use services.

To exercise your rights under the CCPA, please contact us by either sending us an e-mail or by phone at +1 707 215 8002. Please provide your full name and e-mail address so that we may respond to your request as quickly as possible. You will be required to verify your identity before we fulfill your request. To do so, you will need to provide us with certain account information, such as your full name and email address. You can also designate an authorized agent to request on your behalf. To do so, you must provide us with written authorization for the agent to act on your behalf. You will still need to verify your identity directly with us. To opt-out of the "sale" of your Personal Information visit the "Do Not Sell My Personal Information" section on our Site.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Reporting and Analytics

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. More information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at service@spetools.com or by mail using the details provided below:

Hangzhou Fengchi Import and Export Co., LTD, Room 515, Building 1, No.1672 Nanhuan Road, Binjiang District, Hangzhou, 310051, Zhejiang, China

Last updated: August 24, 2021

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://ico.org.uk/make-a-complaint/