SpeTool_Router_Bit_Woodworking_workshop

FAQ

PAYMENT & ORDERS

1.What payment terms you can accept?

We accept PayPal and major credit cards.

 

 

 

 

Credit card payment will be secured and processed by PayPal. A PayPal account is NOT required if you choose to check out using credit cards. 

 

 

 

 

 

 

 

 

 

 

 

 

2.How secure is my online order?

In order to offer you a safe and enjoyable shopping experience, your credit card details are protected and secured by PayPal. 

Your information is sent directly to PayPal, where your card and transaction is authorized and approved. Your credit card information is not stored in our servers.

3.How do I cancel my order?

Only unshipped orders may be cancelled. Cancellation may be done either through email or by telephone. Refund will be issued accordingly if card is charged.

4. Is my information is securing using this site?

Absolutely!!! Our Secure Software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.

5.Where will my order be shipped from?

We will deliver the goods according to the warehouse you choose for your order. If the warehouse you choose cannot meet your quantity requirements, we will transfer the goods from other warehouses. However, we will not delay your delivery date.

 

RETURNS & REFUNDS

1.What items are returnable?

  • Within 30 days of order date
  • In original condition: resell-able
  • Lightly used or undamaged

2.How do I return a product?

Once you have alerted us you wish to make a return through an email contact. We will email you a link to start the easy return process.

3. What is your refund policy?

Our complete return policy is located at the Return Policy link at the bottom of the site.